Frequently Asked Questions

The answers to our most frequently asked questions.

Overview

What is Risk I/O?

Risk I/O is a vulnerability threat management platform that correlates Internet attack data against an organization's vulnerabilities to produce a list of prioritized vulnerabilities vulnerabilities to fix.

What can I do with Risk I/O?

With Risk I/O, you can reduce your risk of being breached by:

How do I get Risk I/O?

Simply create an account, connect your assessment tools, and you can start managing and monitoring your vulnerabilites right away. Risk I/O is a hosted application, meaning there's nothing for you to install.

How long does it take to implement Risk I/O?

Integrating a vulnerability assessment or remediation management tool can be done in 5-10 minutes, depending on the number of tools. From there, the bulk of the work is off-loaded to our hardworking robots in the background who begin importing your asset and vulnerability information immediately. Depending on the number of vulnerabilities and assets, this process can take anywhere from five minutes to as long as 24 hours. Once complete, you're ready to go!

How can I learn about up-and-coming Risk I/O features?

Our development team is always busy adding new features to Risk I/O. We frequently write about up-and-coming and newly released features on our Blog. You can also easily add our Blog to your RSS feed to quickly find out when we’re adding something new to Risk I/O!

How can I share my ideas for Risk I/O?

Risk I/O is always looking for input from our users. If you have a suggestion on how we can make Risk I/O even better, email us at hello@risk.io.


Plans & Pricing

How can I try Risk I/O?

We offer a complete version of Risk I/O for 30 days, and a credit card is not required.

We have also created a Demo account with demo scan data than you can play with before importing your scan data into your Risk I/O account.

How can I upgrade?

You can upgrade your account at any time during your 30-day trial by contacting the Risk I/O Sales team. If you would like to upgrade your account after your 30-day trial has ended, it can also be reactivated. To reactive your account or for more information, contact the Risk I/O Sales team.

How is pricing calculated?

Pricing is based on the number of assets in your data. Risk I/O is offered for $1 per asset per month. If you're interested in upgrading or for information on pricing, please contact the Risk I/O Sales team.

Are discounts available?

Volume discounts are available. If you're interested in information on discounts, please contact the Risk I/O Sales team.


Security & Privacy

How do you keep my data secure while I use Risk I/O?

Since security is woven into the fabric of our core business, it's imperative we take every measure to secure customer data as our company's reputation is at stake. For details on how we keep customer data secure, please see our Security page.